What Our Customers Think? | Copeland Toyota
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We Love Feedback!

At Copeland Toyota, customer satisfaction is our highest priority. Please kindly take a moment and tell us about your purchase or service experience. We sincerely appreciate your feedback. Thank you again for choosing Copeland Toyota. We look forward to providing you a great ownership and service experience.

Positive reviews are encouraged, but if you feel you have an issue with us then please let us know. We want to ensure to rectify any poor experience you may have had.

Keyra M. Avatar
Keyra M.
1/17/2021 - Google

Matt Potts was amazing at selling my friend a car. Very engaging, informal and great talker. Treats everyone with respect and kindness. Easiest purchase ever mad in car history

Christine T. Avatar
Christine T.
1/13/2021 - Google

I purchased my vehicle on October 1, 2020. It was an absolutely great experience and I had the pleasure to work with Marcy and Carleen. Marcy was awesome and I appreciate him working with me. He made sure to follow up with me every step of the way since they didn’t have my title in hand. Carleen made the financing portion extremely smooth and made sure she went over everything in fine detail so I would make the best decision for myself. I also want to say Matt in the service depart was great as well! He was super nice and took a lot of time to figure out what was going on with my Remote Connect. In the end I’m a happy customer of Copeland Toyota and in the future would definitely come back and refer people over to them!

Derek F. Avatar
Derek F.
1/12/2021 - Google

Leased a new Rav 4 recently. Good overall experience! Service was good!

Sharon P. Avatar
Sharon P.
1/05/2021 - Google

Bought a 2020 RAV4 from Frantz a couple days ago. Nice guy, super helpful, funny, straight forward. Had been to other dealerships in the past where I just felt like I was being scammed the whole time. Had gone to Lexus a couple weeks ago and didn't have a great experience. So we landed here. I'm glad we ended up here. I was motivated to walk out with a car but I told my husband if it's a bad experience we're leaving. Solid customer service. Clean. Hand sanitizer was available. Frantz even sanitized the pen for me. Side note, Frantz said we made his day too. I've also had my car serviced here in the past and those employees were always helpful and nice. During the beginning of the pandemic, I brought my car here and I was late to pick it up because I didn't realize they were closing early and missed a bunch of their phone calls. They gave me a rental so I took that to work the next day. Life savers.

Abdullah A. Avatar
Abdullah A.
1/05/2021 - Google

I bought my Toyota Rv4 six months ago and two days ago I got my first routine maintenance vehicle. After the maintenance, they fixed the flat tire by removing the nail from the tire for free. So I appreciate the great service they did for me.

Pino M. Avatar
Pino M.
1/05/2021 - Google

It is all ways a pleasant experience at copeland especially the service department.

madison k. Avatar
madison k.
12/19/2020 - Google

I just purchased my vehicle from here and I absolutely love it. The service was excellent everything is super clean and Shah is a excellent sales person! They helped me get out of my previous loan and being only 20 years old with a brand new car feels so good! Highly recommend this place!!

Robert C. Avatar
Robert C.
12/19/2020 - Google

The Greatest Sales Person Ever is Shah.Always took care of me, bought 2 Cars from him so Far, always Great to work with. Always took care of me. I wish everyone was just like him!

Stephanie K. Avatar
Stephanie K.
12/19/2020 - Google

Very courteous staff. Explained every step of the lease process.

Jean P. Avatar
Jean P.
12/19/2020 - Google

Thank you for marcenel louis Charles dealership Copeland Toyota certified sales consultant you make me happy for my Toyota car

Paul C. Avatar
Paul C.
12/19/2020 - Google

I only take my Toyota to Copeland for service. They are always polite, professional and prompt. I would like especially to thank Marty Walsh for his exceptional customer service.

Michael W. Avatar
Michael W.
12/19/2020 - Google

Excellent service and selection!

Larry C. Avatar
Larry C.
12/19/2020 - Google

Excellent friendly service 👌

Yoeuy c. Avatar
Yoeuy c.
12/19/2020 - Google

Professional and no pressure thumb 👌 👍

Saubrina G. Avatar
Saubrina G.
12/19/2020 - Google

The best servicing I have ever received for my car! Every thing was done professionally. And all the details was in the paper work! Thank you!

Tommy Q. Avatar
Tommy Q.
11/19/2020 - Google

We recently purchased a used Toyota from Copeland Toyota and what a wonderful experience! Everyone we came in contact with was friendly and helpful. We purchased the car in Brockton and registered it in New Hampshire and Copeland made this process easy. I highly recommend Copeland!

Randy B. Avatar
Randy B.
11/19/2020 - Google

In and out for a radio update......fast service done right.......no radio issues since

Robert S. Avatar
Robert S.
11/19/2020 - Google

I’ve leased two Camrys from Copeland. My recent transaction was the purchase of a used Corolla, the second one I purchased from them. Last time I had a minor issue that I contacted Todd Copeland about. He was gracious, listened to my concern, thanked me for calling and promised to make things right, which he did. I have been there many times for scheduled service. They’re always on time and usually it seems I wait less time than they tell me it will take. Great Toyota Dealership.

Walix D. Avatar
Walix D.
11/19/2020 - Google

It was honored to visit Copeland Toyota in Brockton Because of Marcenel Louis Charles. He was very professional, articulated no pushy.

Abigaelle M. Avatar
Abigaelle M.
11/19/2020 - Google

I had a good experience with Copeland Toyota, service was quick and excellent. I would recommend this place to anyone!

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