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Car Dealership Jobs in MA | Copeland Toyota
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Service Department Careers Near Me

Top 6 Dealership Job Titles in the Service Department (For Every Skill Set)!

Toyota Service Center in Brockton, MA

Here at Copeland Toyota, our service center is always searching for promising talent to join the growing staff. Our MA car dealership offers extensive benefits, sign-on bonuses, and high-quality automotive career opportunities. Whether you are a seasoned Toyota service technician, full time car parts specialist, or just simply interested in becoming a part time service trainee, we have many dealership job titles for all sets of skills. 

 

Our team members have put together 6 different Toyota job descriptions for different levels of automotive talent. The Brockton auto department here at Copeland Toyota wants to help you find the perfect dealership job for you!

Service Technician Trainee

No experience? No problem! The position of Technician Trainee may be just right for you. This Toyota career is best fit for someone looking to study under our skilled car part and service staff and learn from the best! Copeland will provide training and teach you all the tricks and tips of the trade. Here, you can move up through our Brockton new and used car dealership. 

Responsibilities include:

  • Check or replace engine oil
  • Ensure tire pressure for proper inflation
  • Inspect and refill fluid levels as necessary
  • Complete vehicle multi- point inspection
  • Install a new oil drain plug and a new oil filter
  • Clean and lubricate fittings as needed
  • Providing excellent customer service keeping in mind that our customer’s perspective comes first.

Requirements: 

  • Mechanically inclined
  • Strong teamwork skills
  • Willingness to help others learn
  • Proven record of achieving exceptional Customer Satisfaction with energetic attitude
  • Willing to submit to a drug screen
  • Ability to lift at least 50 pounds

Want to learn more about this employment opportunity near Boston? View all available Copeland Toyota Careers by clicking the button below. Copeland Toyota is Massachusetts' premium seller of new and used cars in Brockton.  

Lube Technician

The Copeland Toyota service team is looking for an immediate hire for a Maintenance Lube Technician. This employment opportunity near Boston is for someone who is looking to learn and move up through our dealership! Here, you are able to work closely with our Brockton auto parts and service center to master your skill.  Signing Bonus (Commensurate with Certification Level) is included. Must have a valid driver’s license and subject to a pre-employment screening.

Responsibilities include:

  • Check or replace engine oil
  • Ensure tire pressure for proper inflation
  • Inspect and refill fluid levels as necessary
  • Complete vehicle multi- point inspection
  • Install a new oil drain plug and a new oil filter
  • Clean and lubricate fittings as needed
  • Providing excellent customer service keeping in mind that our customer’s perspective comes first.

Requirements: 

  • Mechanically inclined
  • Ma. State Inspection License A Plus
  • Strong teamwork skills
  • Willingness to help others learn.
  • Proven record of achieving exceptional Customer Satisfaction with energetic attitude.
  • Willing to submit to a drug screen.
  • Ability to lift at least 50 pounds.
toyota certified technicians

Want to learn more about this employment opportunity near Boston? View all available Copeland Toyota Careers by clicking the button below. Copeland Toyota is Massachusetts' premium seller of new and used cars in Brockton.  

Automotive Technician

Copeland Toyota is looking to hire automotive service technicians to join our team! We are looking for the best of the best. Join the professional men and women of Copeland Toyota and enjoy a career that is both exciting and rewarding.  The Automotive Technician position is responsible for service tasks such as diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc. All resumes are held in confidence. No recruiters or agencies. Must be eligible to work in this country. Sign-on Bonus for experienced technicians.

 

Responsibilities include:

  • Perform work specified on the repair order with efficiency and in accordance with dealership
  • Test-drive vehicles, and test components and systems using diagnostic tools and special service equipment
  • Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
  • Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.
  • Providing an estimate of time needed for additional repairs
  • Executing repairs under warranty to manufacturer specifications

Requirements: 

  • 2 + years experience
  • Strong automotive background
  • Strong teamwork skills
  • Willingness to help others learn
  • Proven record of achieving exceptional Customer Satisfaction with an energetic attitude
  • Willing to submit to a drug screen
  • Ability to lift at least 50 pounds

Want to learn more about this employment opportunity near Boston? View all available Copeland Toyota Careers by clicking the button below. Copeland Toyota is Massachusetts' premium seller of new and used cars in Brockton.  

Service Advisor

If you love fixing cars and fixing problems, the role of Service Advisor is for you! Work directly with the technicians, sales managers, the Brockton tire department and more. We are looking for someone mechanically inclined and well-spoken. Here, you can advise clients and technicians as well as monitor the progress of each vehicle throughout the day and updating customers frequently. $2,000 sign on bonus included!

two men servicing white toyota camry

Responsibilities include:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues.
  • Increase customer satisfaction by building customer relations.
  • Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day and updating customers frequently.
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.

Requirements: 

  • Automotive service advisor experience IS REQUIRED.
  • Ability to read, write and speak English fluently.
  • Ability to concentrate and accomplish tasks despite interruptions.
  • Ability to perform a variety of tasks simultaneously.
  • Proven record of achieving exceptional Customer Satisfaction with energetic attitude.
  • Willing to submit to a drug screen

Want to learn more about this employment opportunity near Boston? View all available Copeland Toyota Careers by clicking the button below. Copeland Toyota is Massachusetts' premium seller of new and used cars in Brockton.  

Service Manager

Copeland Toyota is looking to hire a Service Manager for our Massachusetts based vehicle service center. In this experienced role, you'll be able to answers technical questions about vehicle problems, warranties, services, and repairs as well as maintain Customer Satisfaction scores at or above company standards. $10,000 Sign-on Bonus for experienced technicians in New England

Job Requirements:

  • At least 3 years Automotive Retail Service Manager experience required.
  • Toyota or Lexus experience is a plus.
  • Reynolds & Reynolds DMS experience is a plus.
  • ASE Certification (C1) - preferred but not required.
  • High volume service experience a plus.
  • Proven track record in CSI and professional work ethic is a must.
  • Strong record of positive Customer Satisfaction results.
  • Valid in-state driver’s license with good driving record.
  • Submit to and successfully complete Motor Vehicle Record Check, Background Check, and Pre-Employment Drug Screen.

Essential Duties and Responsibilities include the following:

  • Answers technical questions about vehicle problems, warranties, services, and repairs.
  • Maintain Customer Satisfaction scores at or above company standards.
  • Assists in diagnosing vehicle problems.
  • Orders parts and tools as necessary.
  • Oversees administration of warranty claims.
  • Oversee training and supervising of service department employees.
  • Works with upper management to make service department hiring and discipline decisions. Sets schedules and assigns tasks to service department employees.
  • Reinforces company policies and adheres to company standards.
  • Encourages compliance with applicable laws and regulations.
  • Maintain effective employee relations.

Want to learn more about this employment opportunity near Boston? View all available Copeland Toyota Careers by clicking the button below. Copeland Toyota is Massachusetts' premium seller of new and used cars in Brockton.  

Browse All Car Dealership Jobs at Copeland Toyota

State-of-the-Art Facility:

  • Fully Air Conditioned Shop for the hot summer months.
  • High Speed Rytec Shop Doors to keep you warm in the winter and cool in the summer.
  • Hunter HawkEye Elite Alignment System.
  • Computers at each toolbox.
  • Hunter Road Force Elite Wheel Balancer, and Brake Lathe.
  • Technician Locker room.
  • Busy Service Drive.
  • Located off Route 24 and Route 123.

Employee Benefits:

  • Tufts Health (50% Company Paid) and Dental Insurance
  • 401k Retirement Plan w/ Employer Match
  • Group Life Insurance
  • Paid Vacation & Personal Days
  • Family Owned

Test Drive a New or Used Toyota in MA

Schedule a test drive at our Toyota dealership in Brockton, MA. Test drive a pre-owned 2018 Highlander SE, or view specials on the 2019 Toyota 4Runner SR5 price.